Terms & Conditions

1. General

• This website is operated by Velomora. Throughout the site, "we," "us," and "our" refer to Velomora.
• By visiting our site or purchasing from us, you agree to be bound by the terms outlined here.

2. Eligibility

You must be at least 18 years old or have permission from a parent/guardian to use this site.

3. Products & Orders

• All products are subject to availability.
• Prices are listed in INR and may change without notice.
• We reserve the right to refuse or cancel any order at our sole discretion.

4. Shipping & Delivery

• Orders are processed within 1–3 business days.
• Estimated delivery timelines vary by location and are provided at checkout.
• Velomora is not responsible for delays caused by courier services or external factors.

5. Returns & Refunds

Due to the intimate nature of our products, we do not accept returns once the packaging is opened. If you receive a damaged or incorrect item, contact us within 48 hours of delivery for assistance.

6. Pricing & Payment

• All payments are securely processed via trusted payment gateways.
• We reserve the right to correct pricing errors and refuse or cancel orders in such cases.

7. Promotions & Discounts

• Promotional codes must be entered at checkout and cannot be applied after the order is placed.
• Discounts may not be combined unless specified.

8. Intellectual Property

All content, designs, text, images, and graphics on this website are the property of Velomora and protected by copyright laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

Velomora is not liable for any direct or indirect damages that arise from the use or misuse of our products or website.

10. User Conduct

You agree not to:

• Use the site for illegal activities
• Transmit malware or harmful content
• Attempt to breach the website's security

11. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the website after updates means you accept the revised terms.

12. Governing Law

These terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts in Noida, Uttar Pradesh.