Return & Refund Policy

1. Returns & Exchanges

We do not accept returns or exchanges on opened or used products, including but not limited to:

• Nipple covers
• Boob tape
• Silicone bras
• Uplift products
• Nipple pasties

2. Damaged, Defective, or Wrong Product

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order with the following:

• Order ID
• Clear photos of the product and packaging
• Description of the issue

Once verified, we'll offer a replacement or refund, as appropriate.

3. Cancellations

Orders can only be cancelled before they are shipped. Once dispatched, cancellations are not possible.

To request a cancellation, contact us immediately with your order number.

4. Refunds (If Applicable)

Refunds are only processed under the following conditions:

• You received a damaged or incorrect item
• The issue was reported within 48 hours of delivery
• Our team has verified the issue

Once approved, refunds will be credited to your original payment method within 5–7 business days.

5. Shipping Costs

• We do not refund shipping charges unless the return is due to a Velomora error (e.g., wrong or defective product).
• If eligible for a return, you may be responsible for return shipping unless stated otherwise by our team.

6. Non-Returnable Items

The following are strictly non-returnable:

• Opened or used products
• Products without original packaging
• Items bought during clearance or special promotional sales (e.g., B2G1 offers)